CUSTOMER REQUIREMENTS
Inamo, a modern pan-Asian restaurant in London, sought an advanced solution to elevate customer experience and streamline operations following a successful installation at their Covent Garden venue. To support their unique dining concept, they required interactive tables with custom-built PCs to ensure smooth software performance. Moving away from projectors also meant they no longer needed dimmed lighting, allowing the restaurant to create a brighter and more welcoming atmosphere.
The new touch-sensitive tables were integrated with NUITEQ Software, perfectly complementing Inamo’s self-service Ordamo system. This upgrade enabled guests to play games, personalise their dining experience, and place orders directly from their table. The overall goal was to reduce staff intervention, boost engagement, and deliver a more personalised and efficient dining experience aligned with Inamo’s tech-forward brand.
